Privacy Policy: Scope and Application

This privacy statement applies to information collected through any websites, mobile applications, and/or online or mobile-enabled technology, and/or digital tools that display or link to this privacy statement (collectively, our “Online Platforms”). This privacy statement also applies to information shared with us by our approved partners and other third-party sources. This privacy statement does not apply to (i) information collected from you either offline or through websites and other online services that do not display or link to this privacy statement, including third-party websites to which our online services may link, or (ii) information that would be considered Protected Health Information. We use and disclosure of Protected Health Information is set forth in the Notice of Privacy Practices.

1. Data We Receive Directly from Your Activities

We typically collect and process information you voluntarily provide. This may include details you input on our website forms or communicate to us through phone, email, or other means. It encompasses information provided during registration, subscription, product search, ordering, and issue reporting. Such information may include your name, contact details, financial information, personal description, educational background, and curriculum vitae. During your website visits, we may automatically collect technical data such as IP addresses, login information, browser details, browsing behavior, and interaction with our pages. This may also include URLs, product views, page response times, and methods of navigating our website. Data Obtained from External Sources The data we receive from external sources may be merged with the information you provide us and the data we collect about you. Depending on the nature of the information received, we may utilize it independently or in combination for the purposes outlined above.

2. Processing Your Data

We may use the Personal Information we collect for the following purposes:
  • Administering applications, registration, and financial services: to review and process applications and registrations; to verify the information you provide us and for other related purposes.
  • Providing support and services: to provide our Services; to communicate with you about your access to and use of such Services; to respond to your inquiries; to provide troubleshooting, fulfill your orders and requests, process your payments, and provide technical support; for other customer service and support purposes; and to facilitate communications and collaboration with you and others in our community, including through our Partners, Service Providers, and our social networking, community, and collaboration features. In the event you use the chat functionality on our Site, you may either chat with a live agent or a chatbot.
  • Personalizing content and experiences: to tailor content we send or display on the Services in order to offer location customization, personalized help and instructions and to otherwise personalize your experiences; to reach you with more relevant ads and to measure ad campaigns
  • Marketing and promotional purposes: to administer promotions and contests; to promote our Company and the Services we offer; to send you newsletters, offers, or other information regarding products or services we think may interest you
  • Analyzing and improving our services and operations: to better understand how users access and use the Services we offer; for other research and analytical purposes, such as to evaluate and improve our Services and business operations and to develop additional programs, services, and features; and to improve our Services, and user experiences
  • Securing and protecting our assets and rights and preventing misconduct: to protect our business operations, secure our network and information technology assets and services; to prevent and detect fraud, unauthorized access or activities, cheating, plagiarism, and other misconduct; and, where we believe necessary, to investigate, prevent, or take action regarding suspected violations of our student policies, Terms of Use, or this Privacy Policy, as well as fraud, illegal activities, cheating, plagiarism, misconduct, and other situations involving potential threats to the rights or safety of any person
  • Complying with legal obligations: to comply with the law or legal proceedings. For example, we may disclose information in response to subpoenas, court orders, and other lawful requests by regulators and law enforcement, including responding to national security or law enforcement disclosure requirements
  • Supporting our general business operations: to support the administration of our general business, accounting, record keeping, and legal functions, including to analyze operational and business results and risks, to collect outstanding amounts owed, and to maintain business Records
Anonymized information. We may also de-identify information to create Anonymized data sets and reports in order to assess, improve, and develop our business, products, and Services; prepare benchmarking reports; and for other research and analytics purposes.

3. Analytics by Third Parties

We do not share your personal information with unaffiliated third parties without your permission, except in cases where it is necessary for our business operations or to comply with the law. Information shared with our affiliates or third-party service providers is done under strict conditions to ensure your data is handled securely.

4. Website Privacy Policy

Sharing of personal information For the sole purpose of fulfilling Our contractual obligations towards You and Our business partners We may share personal information within Company Network. Company Network will process your personal information in accordance with this privacy policy and all privacy and communications legislation. We will not share with sell lease or otherwise distribute your personally identifiable Personal Information to any third party organisations outside of Company Network without first obtaining Your permission to do so. In particular, we will not release your Personal Information to any authorised direct marketing agents without first obtaining your prior consent Accordingly, you agree and acknowledge that:
  • (a) we may transfer personal information about You to any member or members of the Company Network for the purpose of fulfilling our contractual obligations with You; and
  • (b) some countries where other facilities or companies or third party organisations are situated may have no data protection legislation or laws; and
  • (c) in the event that we need to transfer your personal information to any member or members of the Company Network for the sole purpose of fulfilling our contractual obligations we will use reasonable endeavours to procure (but cannot guarantee) that such companies or third party organisations give binding contractual undertakings in order to ensure that Your rights with regards to any such processing and Your personal information will remain adequately protected.
If we need Your further specific and express consent to do so we will obtain it before transferring any personal information. We will not share Your Personal Information with any third party organisations outside of the Company Network without first obtaining Your permission to do so In all cases any use of Your Personal Information by the Company Network which has been instigated by Us will comply with this Privacy Policy You acknowledge that We reserve the right to use or disclose any Personal Information as needed to satisfy any law regulation or legal request to protect and defend the integrity of the Site including to enforce our Website Terms of Use or this Privacy Policy and You agree to comply with Our requests and/or to cooperate in any law enforcement or regulatory investigation If in the future a third party organisation acquires Us or substantially all of Our assets whether by merger acquisition reorganisation or otherwise You acknowledge and agree that Your Personal Information may well be one of the transferred assets Save for that stated above we do not transfer share or disclose (for profit or otherwise) personal information You have submitted to Us in connection with Our on or off-line activities to third parties outside Company Network.

5. Contacting Our Office

For detailed inquiries or if you have concerns about our Privacy Policy, please reach out to our support team.

6. Your Data: Control and Authority

  • If you have an account with us or have posted comments, you may request an exported file of the personal data we store about you, which includes all data you have provided. You may also ask us to erase any personal data we hold about you, except for data that we are required to keep for administrative, legal, or security reasons.

7. Data Privacy Legal Standards Worldwide

Monitoring Compliance with Our Privacy Policy We regularly review our adherence to our Privacy Policy. Should we receive formal complaints regarding data processing, we aim to resolve them directly with the complainant and may collaborate with appropriate regulatory authorities to address unresolved issues concerning personal data handling.

8. Cookie Management

Cookies are small files that are stored on your computing devices. We use cookies to understand and save your preferences for future visits and compile aggregate data about network traffic and network interaction so that we can offer better network experiences and tools in the future. Cookies may be set by organizations other than Organization. Because the cookie policies of these third party service providers may change over time, you should review their policies by visiting their privacy policies directly. We also use targeting and advertising cookies, which may be set by Organization or by third parties. Users may disable cookies through their individual browser options. However, if you do not accept cookies, you may not be able to use some portions of our websites or technology network. The following describes the types of cookies Organization uses on our websites:
  • Required or strictly necessary cookies. These cookies are essential for our websites to operate correctly and to provide you with requested services. For example, we use cookies to authenticate you, so when you log on to Organization websites, we know who you are.
  • Functionality cookies. We use functionality cookies to enhance website features, such as videos and live chat, and for personalization, such as storing your preferences (e.g. username and language selection). Functionality cookies may be set by Organization or by third parties whose services we have added to our websites. If you do not allow these cookies, you may not be able to use some portions of our websites or technology network, and some website may not work properly.
  • Social media cookies. Social media cookies may be set by third parties to collect information about your social media usage.
  • Analytics cookies. Analytics cookies collect information about your use of our websites and technology network, and help us improve the way it works. For example, analytics cookies identify the most frequently visited pages, record any difficulties you have, and show whether our advertising is effective. This allows us to see the overall patterns of usage, rather than the usage of a single person. We use the information to analyze the websites' traffic.
  • Targeting/advertising cookies. We use targeting/advertising cookies to create profiles and personalize content. We may use third party products to market Organization’s services to you on third party websites. For example, if you visit Organization websites, you may then see advertisements for Organization on other websites.